Establishing a Remote Support Session
It may happen that you contact our support team and it turns out that we have to have a closer look on your system. For this, there is a utility program
that allows us to remote control your computer. You can see all the actions taken by us on your screen and you can abort the connection any time.
To establish the connection you need an active internet connection.
Please take the steps described next only after Visitron Support has instructed you to go ahead with it.
Start the program remotesupport.exe that can be downloaded here: